Kenrite Solutions Job Portal - Kenrite Solutions

Business Analysis – Current Openings

Senior Business Analyst

Postion Overview:

We are looking for a Senior Business Analyst to lead and contribute to our diverse portfolio of projects by providing critical insights, conducting comprehensive analysis, and translating business requirements into actionable solutions. The ideal candidate will play a pivotal role in understanding business processes, defining requirements, and collaborating with cross-functional teams to ensure the successful delivery of projects.

Key Role and Responsibilities:

Requirement Elicitation: Collaborate with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of project objectives.
Process Analysis: Analyze existing business processes and workflows to identify areas for improvement and efficiency gains.
Data Analysis: Perform data analysis, data modeling, and data mapping to support decision-making and business strategies.
Documentation: Create clear and concise documentation, including functional and technical specifications, process diagrams, and user stories.
Solution Design: Work closely with solution architects to design and recommend appropriate solutions that align with business goals and technical constraints.

Qualifications:

Bachelor’s degree in Business, Computer Science, or related field. A Master’s degree is a plus.
Minimum of 5 years of experience in business analysis, with a proven track record of successful project delivery.
Strong knowledge of business analysis tools and methodologies.
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
Strong problem-solving and critical-thinking abilities.
Proficiency in documenting requirements using industry-standard tools and practices.
Industry certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are a plus.

At Kenrite Solutions, we value diversity and believe in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a highly motivated and experienced Senior Business Analyst looking to make a significant impact on technology-driven solutions, we would like to hear from you.

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Business Analyst

Position Overview:

The Business Analyst will be involved in all aspects of working with the project stakeholders to elicit, understand, analyze, validate and document the requirements for a system in order to solve a given business problem. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications.

Key Roles & Responsiblites:

Support the Project Manager in identifying project stakeholders and establishing their roles, as well as their characteristics
Conduct stakeholder interviews to gather user requirements and work with project team to prioritize collected requirements
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Develop and use standard templates to accurately and concisely write requirements specifications
Create Use Cases, specifications and diagrams to provide direction to development and test team members
Assist project team in the creation of Acceptance Tests

Qualifications:

5+ years progressive experience in a similar role in the Financial Services industry.
Expert planning, analysis, and problem-solving ability required. Must be able to manage and monitor activities across multiple projects within timeframes. An understanding of the Software Development Life Cycle (SDLC) as well as general knowledge of, and experience applying, project management methodology.
Knowledge of investment software
Post-secondary diploma or degree in business, computer science, economics, or related discipline. Knowledge of BABOK is required and IIBA or IFTA certification is a strong asset.
Knowledge of financial services, financial markets and particularly the mutual fund industry. Strong business and systems analysis skills test planning and testing skills, troubleshooting skills and experience with multiple environments and architectures. Experience in data gathering and facilitation techniques (i.e. meetings and JAD sessions). Experience with requirements management, use case and modeling tools.

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Junior Business Analyst

Position Overview:

We are looking for a Junior Business Analyst to support our team in understanding business processes, documenting requirements, and contributing to project success. The ideal candidate will have a strong analytical mindset and a passion for solving complex business challenges.

Key Roles and Responsibilities:

Requirement Gathering: Assist in gathering and documenting business requirements by engaging with stakeholders, ensuring clarity and completeness.
Data Analysis: Conduct data analysis to support decision-making and provide insights into business processes.
Documentation: Create clear and detailed documentation, including user stories, process flow diagrams, and functional specifications.
Quality Assurance: Participate in testing activities to ensure the quality and reliability of software solutions.
Stakeholder Support: Collaborate with cross-functional teams and provide support to stakeholders throughout project lifecycles.

Qualifications:

Bachelor’s degree in Business, Computer Science, or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to work effectively in a team and interact with stakeholders.
Basic knowledge of business analysis methodologies and tools.
Familiarity with data analysis techniques and data modeling concepts.
Eagerness to learn and adapt to new technologies and methodologies.
Detail-oriented with a commitment to producing high-quality documentation.
Ability to multitask and manage priorities effectively.
Basic understanding of software development processes and project management concepts is a plus.

At Kenrite Solutions, we value diversity and believe in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a motivated and enthusiastic individual looking to start a career in business analysis and contribute to technology-driven solutions, we would like to hear from you.

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Project Manager

Position Overview:

Kenrite Solutions is seeking a Project Manager to lead software development projects, ensuring timely, on-budget, and high-quality deliverables. You’ll be responsible for project planning, team leadership, risk management, communication, and quality assurance

Roles and Responsibilities:

Project Planning: Develop comprehensive project plans, including defining project scope, goals, deliverables, timelines, and resources required. Create detailed project schedules and allocate tasks to the project team.
Team Leadership: Lead and motivate cross-functional project teams, ensuring each team member understands their roles and responsibilities. Foster a collaborative and high-performing team culture.
Risk Management: Identify potential project risks and develop mitigation strategies. Proactively manage issues and changes, ensuring minimal disruption to project timelines and budgets.
Communication: Maintain clear and transparent communication with stakeholders, including clients, internal teams, and management. Provide regular project status updates, reports, and presentations as needed.
Quality Assurance: Ensure that all project deliverables meet the highest quality standards. Implement quality assurance processes, conduct regular reviews, and perform thorough testing to minimize defects and ensure client satisfaction.

Qualifications:

Education: Bachelor’s degree (preferred), master’s or PMP certification a plus.
Experience: Minimum 5 years of successful project management in software development.
Technical Knowledge: Familiarity with project management methodologies and tools.
Communication: Strong verbal and written communication skills.
Leadership: Effective team leadership and problem-solving abilities.
Adaptability: Flexibility in changing project requirements.

At Kenrite Solutions, we value diversity and believe in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a dedicated and experienced project manager looking to lead transformative technology projects, we would like to hear from you.

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Customer Support – Current Openings

Customer Success Manager

Postion Overview

Kenrite Solutions is seeking a dedicated and client-focused Customer Success Manager to join our team. As a Customer Success Manager, you will play a vital role in building and maintaining strong client relationships, ensuring client satisfaction, and driving the success of our solutions. If you are passionate about providing excellent service and helping clients achieve their goals, we invite you to apply for this position.

Key Roles and Responsibilities:

Client Relationship Management:
- Understand client needs, objectives, and challenges to provide tailored support and solutions.
Onboarding and Training:
- Provide training and ongoing support to clients, enabling them to maximize the value of our products and services.
Account Growth and Upselling:
- Collaborate with the sales team to promote upselling and cross-selling of additional services.
Issue Resolution and Support:
- Address client inquiries and issues in a timely and effective manner, coordinating with internal teams as needed.
Feedback Collection and Product Improvement:
- Collaborate with the product development team to contribute to the enhancement of our offerings based on client input.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in a customer success or account management role, with a focus on technology solutions.
Exceptional communication and interpersonal skills, with a strong emphasis on empathy and active listening.
Ability to establish and maintain strong client relationships.
Strong problem-solving and conflict resolution capabilities.
Familiarity with CRM software and customer success tools.
Goal-oriented with a customer-centric mindset and a strong commitment to ensuring client success.

Kenrite Solutions is committed to equal employment opportunities and welcomes applications from candidates of diverse backgrounds. If you are passionate about client success and ready to make a significant impact in our dynamic industry, we encourage you to apply.

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Office Manager

Position Overview:

Kenrite Solutions is looking for a highly organized and detail-oriented Office Manager to join our team. As the Office Manager, you will play a crucial role in ensuring the efficient day-to-day operations of our office. Your responsibilities will encompass a wide range of tasks, making you an essential part of our company’s success. If you have strong organizational and administrative skills and thrive in a fast-paced environment, we encourage you to apply for this position.

Key Roles and Responsibilities:

Office Administration:
- Oversee general office administration, including managing office supplies, equipment, and facility maintenance.
Scheduling and Calendar Management:
- Manage executive calendars and schedules, coordinating meetings and appointments as needed.
Travel Coordination:
- Make travel arrangements, including booking flights, accommodations, and transportation for employees.
Communication and Correspondence:
- Serve as the point of contact for internal and external communications, answering calls, emails, and inquiries.
Event Planning and Coordination:
- Organize and coordinate company events, meetings, and special projects.

Qualifications:

Bachelor’s degree in Business Administration, Office Management, or a related field.
Proven experience in office management or administrative roles, with strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Proficiency in office software and tools, including Microsoft Office and calendar management systems.
Exceptional attention to detail and a commitment to maintaining a neat and organized workspace.
Strong problem-solving abilities and the capability to resolve administrative challenges efficiently.
Ability to work effectively both independently and as part of a team.
Professionalism, reliability, and a strong work ethic.

Kenrite Solutions is committed to equal employment opportunities and welcomes applications from candidates of diverse backgrounds. If you are a skilled and organized office manager ready to contribute to our company’s success, we encourage you to apply.

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Customer Support Manager

Position Overview:

Kenrite Solutions is seeking a proactive and dedicated Customer Support Manager to lead our customer support team in delivering exceptional service to our clients. As the Customer Support Manager, you will play a crucial role in ensuring client satisfaction, resolving issues, and maintaining the highest level of support quality. If you have strong leadership skills and a passion for providing outstanding customer service, we encourage you to apply for this position.

Key Roles and Responsibilities:

Team Leadership:
- Lead, mentor, and manage the customer support team, setting performance goals and providing guidance.
Client Issue Resolution:
- Oversee the resolution of client inquiries, concerns, and issues, ensuring prompt and effective solutions.
Service Quality Assurance:
- Establish and monitor service quality standards and key performance indicators (KPIs).
- Conduct regular quality assessments and provide feedback to the team for continuous improvement.
Client Relationship Management:
- Build and maintain strong client relationships, identifying opportunities for additional support and upselling.
- Gather client feedback and insights to inform product and service enhancements.
Reporting and Documentation:
- Maintain records of client interactions, feedback, and issue resolutions.

Qualifications:

Bachelor’s degree in Business, Customer Service Management, or a related field.
Proven experience in a customer support or service management role, with a minimum of [X] years in a leadership position.
Excellent communication and interpersonal skills, with a focus on empathy and active listening.
Strong leadership and team management abilities.
Exceptional problem-solving and conflict resolution capabilities.
Proficiency in customer support tools and CRM software.
Analytical thinking and the ability to assess and improve support processes.
A commitment to delivering a high standard of client service.

Kenrite Solutions values diversity and equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a results-oriented leader with a passion for delivering exceptional customer support, we would like to hear from you.

Click Here to Apply

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Customer Success Associate

Position Overview:

Kenrite Solutions is in search of a dedicated Customer Success Associate to join our team. As a Customer Success Associate, your primary focus will be on ensuring our clients’ success and satisfaction with our products and services. If you are passionate about building strong client relationships and helping them achieve their goals, we invite you to apply for this position.

Key Roles and Responsibilities:

Client Onboarding and Training:
- Assist clients in the onboarding process, ensuring a smooth transition to our solutions.
Client Relationship Building:
- Cultivate and maintain strong relationships with clients, serving as a responsive and empathetic point of contact.
Feedback Collection and Reporting:
- Gather client feedback to identify areas for improvement and product enhancements.
Client Issue Resolution:
- Address client inquiries and issues, coordinating with internal teams to provide effective solutions.
Upselling and Cross-Selling:
- Identify opportunities to expand the use of our solutions within existing client accounts.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.
Strong communication and interpersonal skills, with an emphasis on empathy and active listening.
A customer-centric mindset with a dedication to ensuring client success.
Detail-oriented with excellent problem-solving and conflict resolution abilities.
Ability to work effectively both independently and as part of a team.
Basic knowledge of CRM software and customer success tools.
Eagerness to learn and adapt to changing client needs and industry trends.

Kenrite Solutions values diversity and believes in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a client-focused and enthusiastic professional looking to contribute to client success, we would like to hear from you.

Click Here to Apply

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Customer Support Specialist

Position Overview:

Kenrite Solutions is seeking a diligent and customer-focused Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional support and assistance to our clients. If you excel in problem-solving, have excellent communication skills, and enjoy providing top-notch customer service, we encourage you to apply for this position.

Key Roles and Responsibilities:

Client Issue Resolution:
- Serve as the first point of contact for client inquiries and issues, providing timely and effective solutions.
Communication and Correspondence:
- Respond to client inquiries via phone, email, or chat in a professional and courteous manner.
Client Feedback Collection:
- Gather client feedback and insights to identify opportunities for improvement and enhancement.
Team Collaboration:
- Work closely with the customer support team to share insights and best practices.
- Collaborate with other departments to escalate and resolve complex client issues.

Qualifications:

High school diploma or equivalent; Bachelor’s degree is a plus.
Proven experience in customer support or a related role, with a focus on providing top-notch service.
Excellent communication skills, with the ability to convey complex information clearly.
Strong problem-solving and conflict resolution abilities.
Patience and empathy in dealing with client inquiries and challenges.
Familiarity with CRM software and customer support tools is a plus.
Detail-oriented, with the ability to manage multiple tasks effectively.
A strong commitment to delivering a high standard of customer service.

Kenrite Solutions is committed to equal employment opportunities and welcomes applications from candidates of diverse backgrounds. If you are a dedicated and client-focused individual ready to make a difference in customer support, we encourage you to apply.

Click Here to Apply

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Business Development – Current Openings

Business Development Manager

Key Roles and Responsibilities:

Market Analysis and Strategy:
- Conduct market research to identify business opportunities and industry trends.
- Develop and implement strategic business plans to drive growth and market expansion.
Client Relationship Management:
- Cultivate and maintain strong relationships with existing clients to ensure client satisfaction and retention.
- Identify and target potential clients and build new business relationships.
Sales and Revenue Generation:
- Lead the sales team in achieving revenue targets and KPIs.
- Develop and present compelling proposals and pitches to clients, addressing their specific needs.
Product and Service Knowledge:
- Maintain in-depth knowledge of the company’s products and services.
- Collaborate with the technical team to customize solutions to meet client requirements.
Team Leadership and Collaboration:
- Provide leadership and mentorship to the business development team.
- Collaborate with cross-functional teams, including marketing and operations, to drive integrated business strategies.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
Proven experience as a business development manager, with a track record of achieving and exceeding sales targets.
Strong understanding of technology products and services, particularly in the IT solutions field.
Exceptional communication and negotiation skills.
Strategic thinking and the ability to analyze market trends and identify growth opportunities.
Leadership skills with the ability to motivate and lead a team to success.
Demonstrated ability to build and maintain strong client relationships.
Proficiency in sales and CRM software/tools.
Goal-driven with a strong sense of initiative and self-motivation.
Ability to travel as necessary to meet with clients and attend industry events.

At Kenrite Solutions, we value diversity and believe in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a dynamic and results-oriented business development manager looking to drive growth and expand our business horizons, we would like to hear from you.

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Junior Business Development Manager

Key Roles and Responsibilities:

Lead Generation: Identify and prospect potential clients and opportunities to expand the customer base.
Sales Support: Assist senior business development managers in preparing and delivering sales presentations, proposals, and pitches.
Client Relationship Building: Build and maintain strong relationships with clients, ensuring their needs are met and issues are addressed promptly.
Market Research: Conduct market research to understand industry trends, competitors, and potential growth areas.
Administrative Support: Provide administrative support, including maintaining client records and coordinating meetings and follow-ups.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.
Strong communication and interpersonal skills.
Eagerness to learn and a strong interest in business development and sales.
Goal-oriented, with a desire to achieve and exceed sales targets.
Ability to work effectively as part of a team.
Basic knowledge of sales and CRM software/tools is a plus.

At Kenrite Solutions, we value diversity and believe in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a motivated individual looking to kick-start your career in business development and contribute to our growth, we would like to hear from you.

Click Here to Apply

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Project Manger

Position Overview:

Kenrite Solutions is seeking a Project Manager to lead software development projects, ensuring timely, on-budget, and high-quality deliverables. You’ll be responsible for project planning, team leadership, risk management, communication, and quality assurance

Roles and Responsibilities:

Project Planning: Develop comprehensive project plans, including defining project scope, goals, deliverables, timelines, and resources required. Create detailed project schedules and allocate tasks to the project team.
Team Leadership: Lead and motivate cross-functional project teams, ensuring each team member understands their roles and responsibilities. Foster a collaborative and high-performing team culture.
Risk Management: Identify potential project risks and develop mitigation strategies. Proactively manage issues and changes, ensuring minimal disruption to project timelines and budgets.
Communication: Maintain clear and transparent communication with stakeholders, including clients, internal teams, and management. Provide regular project status updates, reports, and presentations as needed.
Quality Assurance: Ensure that all project deliverables meet the highest quality standards. Implement quality assurance processes, conduct regular reviews, and perform thorough testing to minimize defects and ensure client satisfaction.

Qualifications:

Education: Bachelor’s degree (preferred), master’s or PMP certification a plus.
Experience: Minimum 5 years of successful project management in software development.
Technical Knowledge: Familiarity with project management methodologies and tools.
Communication: Strong verbal and written communication skills.
Leadership: Effective team leadership and problem-solving abilities.
Adaptability: Flexibility in changing project requirements.

At Kenrite Solutions, we value diversity and believe in equal employment opportunities. We encourage candidates from all backgrounds to apply. If you are a dedicated and experienced project manager looking to lead transformative technology projects, we would like to hear from you.

Click Here to Apply

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